IT Help – your single point of contact for all IT user support at UiO
IT Help is the single point of contact for all IT support at UiO. All students and employees may contact us if they have questions or problems with IT services at UiO, regardless of faculty or unit.
Opening Hours
Telephone:
Weekdays: 08:30–17:00
Saturday: 10:00–15:00
Email:
Monday - Thursday: 07:00–20:00
Fridays: 07:00–18:00
Saturdays: 10:00–16:00
Chat:
Weekdays: 09:00–16:00
- Telephone: 228 40 004
- Email: it-help@uio.no
- Book a Zoom session
- At certain hours there may be many people calling, making waiting times longer. We therefore recommend that you start a chat or send us an email if you require help.
- It is possible to make an apointment with one of our operators, meeting 3rd floor Kristen Nygaards hus (Gaustadalleen 23A) with apointment. The apointment will be booked in accordance with one of our operators.
- We now offer Zoom sessions if you have IT problems not easily solved by other means. Read more about booking a session here.
Operating messages
If there are or have recently been problems with an IT service, you can read about it here. (Norwegian only)