Important:
The guidelines below only apply if your email account is NOT in MS365. Most accounts are in MS365. If you are unsure whether your email is in MS365, you can check it as follows:
Go to →outlook.office.com. If you see a login window and can log in, your account is in MS365 and you chould use the guide for Gmail setup with MS365.
Gmail setup (old email system)
If you do not have Gmail installed on your device you can find the application on the Google Play Store.
- Start Gmail on your phone and continue through the app until you need to choose an email service. Choose Exchange and Office 365.
- Type in your primary/full email address and then click on Set up manually.
- With manual settings you need to make sure the fields are correct:
- Email should be written as first_name.last_name@unit.uio.no
or username@uio.no if your full email does not work. - Password should be your UiO password.
- Domain\Username should be uio\username.
- Server should be set to mail.uio.no.
- Leave the rest as is.
- Email should be written as first_name.last_name@unit.uio.no
- Click on Next to complete the setup.
Gmail is now set up on your device.
Call us
Opening hours are weekdays from 08:30 to 17:00 and Saturdays from 10:00 to 15:00.
Phone number: 22 84 00 04
Book a Zoom meeting
Students and employees can book a Zoom meeting with UiO Helpdesk. Available hours are Tuesday to Thursday between 11:00 and 13:00.
Book a video call