[SOLVED][22.07.25] Issues with setting new passwords in TSD Self Service

We are currently experiencing issues with the TSD Self Service system for changing passwords.

Users might get an error saying: "Password change failed. Password cannot be the same as the previous ones."

A solution that has worked is to try using the last password you attempted to change too, regardless of the error message that you received. 

 

 

Published Sep. 22, 2025 3:57 PM - Last modified Sep. 26, 2025 9:57 AM