TSD: Hardware failure of one DELL host - 11/05-2016 from 15:00 to 17:00 - SOLVED

Dear TSD-users,

on the 11/05-2015 we had a hardware failure of one DELL hosts. All the machines on that host went down and immediately rebooted on an other of the available host. But the view server was down for one hour and the users could not login to windows machines via PCoIP. Linux VMs were all the time available via the thinlinc protocol.

The problem was caused by an hardware failure and we are now in contact with the vendor to discuss the incident and possibly have the host replaced.

We apologize for the inconvenience,

Regards,

Francesca