Required reading:
Books:
- Storsul, T. and Krumsvik. A. H. (eds.) (2013). Media Innovations. A Multidisiplinary Study of Change. Gothenburg: Nordicom
- Normann, Richard (2001), Reframing Business: When the Map Changes the Landscape. Chichester, UK: John Wiley & Sons.
- Rich Ling. "Taken for Grantedness: The Embedding of Mobile Communication into Society" (MIT Press, 2012)
Articles:
- Fagerberg, J., D. C. Mowery et al. (2005). The Oxford handbook of innovation. Oxford, Oxford University Press. Chapters 1, 13.
- von Hippel, E. (1988) Chapter 1. The sources of innovation. MIT Press, Cambridge, Boston. Free download from: http://web.mit.edu/evhippel/www/sources.htm
- von Hippel, E. (2005) Chapter 1. Democratizing innovation. MIT Press, Cambridge, Boston. Free download from: http://web.mit.edu/evhippel/www/democ1.htm
- Doyle, Gillian (2013), Understanding Media Economics: Second Edition, London: Sage. Chapter 2 (Convergence and Multi-platform) and Chapter 6 (Economics of Content Supply).
- Vargo, Stephen L. and Robert F. Lusch (2004), ‘‘Evolving to a New Dominant Logic for Marketing,’’ Journal of Marketing, 68 (1), pp. 1-17.
- Fagerjord, Anders, Arnt Maas?, Tanja Storsul & Trine Syvertsen (2010) ”High Risk, Strong Belief. Images of the Future in the Media Industry. Nordicom Review, 31 (2): 3-16.
Link: http://tinyurl.com/bvwhlpn - Hevner, Alan R., et al (2004) “Design Science in Information Systems Research”. MIS Quarterly, Vol 28, No. 1.
- Halvorsrud, R. and Kvale, K. (work in progress). A Customer Journey Framework for Analysis and Visualization of Cross-channel Customer Experience.
- Zomerdijk, L. G., & Voss, C. A. (2010). Service design for experience-centric services. Journal of Service Research, 13(1), 67-82.
- Temkin, B. D. (2010) Mapping the customer journey. (pp. 1-19): Forrester research, Inc.
- Gustafsson, A., & Johnson, M. D. (2003). Competing in a service economy: how to create a competitive advantage through service development and innovation. San Fransisco: Jossey-Bass.
- Ihleb?k, K., Krumsvik, A. & Storsul T. (work in progress) Hype, hope and hostility. Innovation of apps in the media industry.
- Akrich, M. Callon, M and Latour, B. (2002). In: International Journal of Innovation Management Vol. 6, No. 2 (June 2002) pp. 187–206 and pp. 207-225:
- THE KEY TO SUCCESS IN INNOVATION* PART I: THE ART OF INTERESSEMENT
- and THE KEY TO SUCCESS IN INNOVATION* PART II: THE ART OF CHOOSING GOOD SPOKESPERSONS.
Both articles can be downloaded from:
http://www.bruno-latour.fr/sites/default/files/downloads/88bis-MANAGEMENT-2.pdf
And: http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.180.1032&rep=rep1&type=pdf
- John Law (1992), ‘Notes on the Theory of the Actor Network: Ordering, Strategy and Heterogeneity‘, published by the Centre for Science Studies, Lancaster University, Lancaster LA1 4YN.
Can be downloaded from:
http://www.comp.lancs.ac.uk/sociology/papers/Law-Notes-on-ANT.pdf - C. Ess and H. Fossheim. 2013. Personal Data: Changing Selves, Changing Privacies. In The Digital Enlightenment Yearbook 2013: the Value of Personal Data, eds. Mireille Hildebrandt, Kieron O?Hara, Michael Waidner, 40-55. Amsterdam: IOS Amsterdam.
Additional recommended reading:
Books:
- Hippel, E. v. (2005). Democratizing innovation. Cambridge, Mass., MIT Press. Free download.
- Edvardsson, Bo, Anders Gustafsson, Michael D. Johnson, and Bodil Sandén (2000), New Service Development and Innovation in the New Economy. Lund, Sweden: Studentlitteratur.
- Christensen, C. M. (2003). The innovator's dilemma: when new technologies cause great firms to fail. Boston, Mass., Harvard Business School Press.
- Chesbrough, H., W. Vanhaverbeke & J.West (2006). Open innovation: researching a new paradigm. Oxford, Oxford University Press
Articles:
- Stine Lomborg (2012). Negotiating Privacy Through Phatic Communication: A Case Study of the Blogging Self, Philosophy and Technology 25: 415?34. doi:
10.1007/s13347-011-0018-7 .