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L'Etang, J., McKie, D., Snow, N., & Xifra, J. (Red.). (2016). Routledge handbook of critical public relations. London: Routledge. (kap 1-16)
ANBEFALT LESNING
Ihlen, ?. (2013). Strategisk kommunikasjon: Teoretiske innganger. Oslo: Universitetsforlaget.