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Configure Apple Mail

How to configure Apple Mail and Calendar on your private iPhone and iPad.

iPhone and iPad purchased by UiO have Exchange automatically set up through Workspace One.

Important! This service requires two-factor authentication (see this guide for setting up two-factor authentication if you have not already set it up).

  1. On your iPhone/iPad, go to Settings, and select Mail.

    Screenshot of Mail in Settings
     
  2. Choose Accounts and choose Add Account.
  3. Choose that you want to set up a Microsoft Exchange account.

    Screenshot of Mail in Settings - Account types
     
  4. Enter your email address on the form yourusername@uio.no.

    Screenshot of Exchange setup, enter email address and description
  5. Give the account a suitable description (for instance Exchange, Work or UiO), click Next.
  6. Click Sign in to let Microsoft automatically detect your Exchange setup.

    Skjermbilde: La Microsoft detektere Exchange-innstillingene
     
  7. A Microsoft window appears. Make sure it says your username@uio.no and click Next.
  8. Enter your UiO password.

    Screenshot of UHAD - add your password
     
  9. Approve sign-in request by entering the number you see in the Authenticator app (number matching), or by writing in a six digit code.


     
  10. A link is made between your e-mail and calendar setup with Apple Internet Accounts, so that two-factor authentication can be required. Click Continue.

    Screenshot: Apple Internet Accounts window
     
  11. Remove the checkmark if there are services / applications you do not want to use. Finish by clicking Save.

    Screenshot of enabled Exchange services

    Apple Mail and Calendar will now download all email and calendar data before the applications are ready to use.

Please note that screenshots may differ from the version of iOS you are using on your phone.

 

 

Published Apr. 3, 2023 9:58 AM - Last modified Oct. 27, 2023 12:48 PM