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Set up two-factor authentication (2FA)

Microsoft Authenticator icon

Two-factor authentication (2FA) is required to secure your university account. 

To set up two-factor authentication, click on the option that applies for you:

Have you been notified to set up two-factor authentication

To display the More Information Needed-dialog, which starts the activation process, go to the website https://aka.ms/setupmfa and follow these steps:

  1. Sign in with your username@uio.no and click Next.

Screenshot of Sign in to MS 365

  1. You will see now see the sign-in page. Type your username@uio.no and password. Click Sign in.

Screenshot of UiO Sign in

Screenshot of dialogue box: More information required

 

Do you see the More information required-dialog on your display?

 

How do I proceed from the More information required-dialog?

  1.  Click Next to start the activation process.

    Screenshot of dialogue box: More information required
  2. Download the Microsoft Authenticator-app by clicking Download now. Once you have downloaded the app, click Next.

    Screenshot: Start by getting the app
  3. Click Next to start setting up two-factor authentication.

Screenshot: Setup your account on your phone

  1. The setup guide will show a QR-code that must be scanned by the Microsoft Authenticator-app.

Screenshot of guide: Scan the QR code

On your phone

  1. Open Microsoft Authenticator on your phone.
  2. If prompted, allow notifications.
  3. Tap add an account (+) and select Work or school.

    Screenshot of Microsoft Authenticator on phone - adding an account
     
  4. Select Scan QR code. Do not select Sign in here. If necessary, give the Authenticator app access to the camera.

  5. Point the camera on the phone, while in Microsoft Authenticator, at the QR code. The application will automatically recognise the QR code and configure two-factor authentication.

    If you have problems scanning the QR code with the authenticator app, click Can't scan image? 

Continue the setup process on your computer

  1. Setup is now completed. Let us verify that two-factor authentication with push notification works by approving the notification set to the authentication app on your phone.

    Screenshot: Verify the setup with approving a notification
     
  2. Approve the notification that has been sent to your authenticator app on the phone.
  3. Your approval of the notification will be picked up by the guide and you can click Next.

    Screenshot confirming that the notification has been approved
     
  4. The guide will end with a confirmation that you have completed the setup of two-factor authentication. Click Done.

    Screenshot confirming that you have completed the setup of two-factor authentication

Test if the setup works

You can verify that the setup with Microsoft Authenticator works by logging in to https://office.com in your browser and confirming the authentication request in the Authenticator app on your phone. Log in with a username in the format username@uio.no.

Alternative methods for two-factor authentication

The recommended method for two-factor authentication is Microsoft Authenticator. If you can't or won't use Microsoft Authenticator, or if you don't have a mobile phone, you can use another method approved by the Head of IT Security. See the guide for other approved authentication methods.

Do you have problems with two-factor authentication?

Search the user manual
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Published Apr. 6, 2022 9:25 AM - Last modified Aug. 28, 2024 10:12 AM