Two-factor authentication (2FA) is required to secure your university account.
To set up two-factor authentication, click on the option that applies for you:
Have you been notified to set up two-factor authentication?
To display the More Information Needed-dialog, which starts the activation process, go to the website https://aka.ms/setupmfa and follow these steps:
- Sign in with your username@uio.no and click Next.
- You will see now see the sign-in page. Type your username@uio.no and password. Click Sign in.
- If you are asked if you want to stay signed in, you can click yes. You will now see the More Information Needed-dialog. Go to How do I proceed from the More information required-dialog.
Do you see the More information required-dialog on your display?
How do I proceed from the More information required-dialog?
- Click Next to start the activation process.
- Download the Microsoft Authenticator-app by clicking Download now. Once you have downloaded the app, click Next.
- Click Next to start setting up two-factor authentication.
- The setup guide will show a QR-code that must be scanned by the Microsoft Authenticator-app.
On your phone
- Open Microsoft Authenticator on your phone.
- If prompted, allow notifications.
- Tap add an account (+) and select Work or school.
-
Select Scan QR code. Do not select Sign in here. If necessary, give the Authenticator app access to the camera.
- Point the camera on the phone, while in Microsoft Authenticator, at the QR code. The application will automatically recognise the QR code and configure two-factor authentication.
If you have problems scanning the QR code with the authenticator app, click Can't scan image?
Continue the setup process on your computer
- Setup is now completed. Let us verify that two-factor authentication with push notification works by approving the notification set to the authentication app on your phone.
- Approve the notification that has been sent to your authenticator app on the phone.
- Your approval of the notification will be picked up by the guide and you can click Next.
- The guide will end with a confirmation that you have completed the setup of two-factor authentication. Click Done.
Test if the setup works
You can verify that the setup with Microsoft Authenticator works by logging in to https://office.com in your browser and confirming the authentication request in the Authenticator app on your phone. Log in with a username in the format username@uio.no.
Alternative methods for two-factor authentication
The recommended method for two-factor authentication is Microsoft Authenticator. If you can't or won't use Microsoft Authenticator, or if you don't have a mobile phone, you can use another method approved by the Head of IT Security. See the guide for other approved authentication methods.
Do you have problems with two-factor authentication?
Call us
Opening hours are weekdays from 08:30 to 17:00 and Saturdays from 10:00 to 15:00.
Phone number: 22 84 00 04
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Students and employees can book a Zoom meeting with UiO Helpdesk. Available hours are Tuesday to Thursday between 11:00 and 13:00.
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