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Common problems with two factor authentication (2FA)

Problems scanning / invalid QR code

Forgotten, lost or stolen telephone

New telephone or new telephone number

Can not open the authentication app

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Opening hours are weekdays from 08:30 to 17:00 and Saturdays from 10:00 to 15:00.

Phone number: 22 84 00 04

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Your request can be sent to it-support@uio.no.

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Students and employees can book a Zoom meeting with UiO Helpdesk. Available hours are Tuesday to Thursday between 11:00 and 13:00.

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Published Mar. 31, 2022 2:35 PM - Last modified Apr. 25, 2022 9:14 AM