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How to forget wireless networks and network profiles?

If you have problems when trying to connect to a wireless network, try reconnecting. But before you do that, make your device completely “forget” the network.

When the network is “forgotten”, your next attempt to connect will be as if trying to connect for the first time. Any leftover settings or remains of earlier connection attempts will have been deleted.

Choose your device from the list below to get a simple walk-through of how to forget the wireless network.

iPhone/iPad

  1. Open Settings.
    Settings on an iPhone
  2. Scroll down, find the option named General and tap it.
    The "General" option marked
  3. From inside General, scroll down to find the VPN & Device Management option.
    VPN & Device Management option marked
  4. Under Configuration Profile(s) we find the network profile(s) installed on our iPhone/iPad.
    The eduroam-profile marked

I see the eduroam profile, as shown in the picture

  1. Choose the eduroam profile, and then choose Remove Profile on the next screen.
    The "Remove Profile" option marked
  2. If you have a screen lock on your iPhone/iPad, you will be prompted to input that as well.
    Screen asking for screen lock for confirmation
  3. Confirm that you want to remove the profile by choosing Remove.
    The option "Remove" marked

The wireless network profile is now properly removed, and we can move on to forget the wireless network.

Beware that iPhones/iPads may only forget wireless networks that are available nearby or that they are currently connected to.

  1. Open Settings.
    Settings on an iPhone
  2. Choose Wi-Fi.
    The choice "Wi-Fi" marked
  3. Choose the information icon (i) next to the name of the wireless network.
    The information icon marked
  4. Choose the top option Forget This Network.
    The "Forget this network" option marked
  5. Confirm that you want to forget the wireless network by choosing Forget.
    The "Forget" option marked

The wireless network is now forgotten.

I do not see the eduroam profile, as shown in the picture

This means the eduroam profile is not installed on you iPhone/iPad, and we can proceed to forget the wireless network.

Beware that iPhones/iPads may only forget wireless networks that are available nearby or that they are currently connected to.

  1. Open Settings.
    Settings on an iPhone
  2. Choose Wi-Fi.
    The choice "Wi-Fi" marked
  3. Choose the information icon (i) next to the name of the wireless network.
    The information icon marked
  4. Choose the top option Forget This Network.
    The "Forget this network" option marked
  5. Confirm that you want to forget the wireless network by choosing Forget.
    The "Forget" option marked

The wireless network is now forgotten.

Android

  1. Open Settings.
    Android settings opened
  2. Choose the top option Network & internet .
    The "Network & internet" option marked
  3. Choose Internet.
    The "Internet" option marked
  4. Given you have Wi-Fi turned on, a list of wireless networks nearby will show up, together with the one you are already connected to (if you are connected to any).
    List of available wireless networks
  5. Can you see the wireless network you want to forget?

Yes

Choose that wireless network and then choose Forget.
The "Forget" option marked

The wireless network is now forgotten.

No

  1. Scroll down and choose the Saved networks option.
    The "Saved Networks" option marked
  2. A list of wireless networks saved on your phone is showing. If you can not see the wireless network you want to forget at first glance, scroll until you find it. Then, choose the network you want to forget.
    The "eduroam" option marked
  3. Choose Forget to forget the wireless network.
    The "Forget" option marked

The wireless network is now forgotten.

Windows

  1. Choose the wireless network icon in the bottom right corner.
    The wireless network icon marked
  2. Are you currently connected to the wireless network you want to forget?

Yes

  1. Right-click in the box of the wireless network you are connected to.
    Field to right-click marked
  2. Choose "Forget".
    The "Forget" option marked

    The wireless network is now forgotten.

No
 

  1. Choose Network and Internet settings.
    The "Network & Internet Settings" option marked
  2. Choose Wi-Fi in the left column.
    The "Wi-Fi" option marked
  3. Choose "Manage known networks".
    The "Manage known networks" option marked
  4. Find the name of the wireless network you want to forget from the list and click it.
    The name of the network marked
  5. Choose "Forget".
    The "Forget" option marked

    The wireless network is now forgotten.

Mac

  1. Click the Apple icon Bildet kan inneholde: font, kronblad, symbol, sirkel, rektangel. in the top left corner, and open System Preferences.
    System Preferences
  2. Choose Profiles in the bottom right corner.
    The "Profiles" option marked

I can see the "Profiles" icon

  1. Find the profile you wish to remove, click it and make sure it's marked in blue.
    The eduroam profile marked
  2. Finally, choose the minus sign - at the bottom of the left column to remove the profile.
    The minus sign chosen

The profile is now removed, and we can move on to forget the wireless network.

  1. Open System Preferences.
    System preferences
  2. Choose Network.
    The "Network" option marked
  3. Choose Advanced...
    The "Advanced" option marked
  4. In here we find a list of all the wireless networks our Macbook remembers. Find the name of the wireless network you want to forget, and then do the following.
    1. Click the wireless network which is to be forgotten. Make sure the background goes blue.
    2. Click the - symbol to the left below the list.
    3. Confirm the changes by clicking OK in the bottom right corner.
      The three necessary steps marked

The wireless network is now forgotten.

I can not see the "Profiles" icon

This means you have no profiles installed on you mac, and we can move on to forget the wireless network.

  1. Choose Network.
    The "Network" option marked
  2. Choose Advanced...
    The "Advanced" option marked
  3. In here we find a list of all the wireless networks our Macbook remembers. Find the name of the wireless network you want to forget, and then do the following.
    1. Click the wireless network which is to be forgotten. Make sure the background goes blue.
    2. Click the - symbol to the left underneath the list.
    3. Confirm the changes by clicking OK in the bottom right corner.
      The three necessary steps marked

The wireless network is now forgotten.

Linux

There are multiple ways to forget a wireless network on machines running a version of Linux, and visually it might look quite different from here. However, the steps to forget a wireless network should be rather similar across different distros (the images here are taken in Pop!_OS 21.10).

  1. Open Settings and choose Wi-Fi.
    The "Wi-Fi" option marked
  2. Are you currently connected to the wireless network you want to forget?

Yes

  1. Click on the gear icon next to the wireless network name.
    Gear icon marked
  2. Choose Forget Connection.
    The "Forget Connection" option marked

    The wireless network is forgotten.

No

  1. Click on the three dots in the top right corner.
    The three dots in the top right corner marked

  2. Choose Known Wi-Fi Networks
    Valget "Kjente tr?dl?se nettverk" er valgt

  3. Find the name of the wireless network you want to forget in the list, and click in the blank box next to the wireless network name.
    The wireless network name marked

  4. Choose Forget.
    The "Forget" option marked

    The wireless network is now forgotten.

How to connect to eduroam

Now that eduroam is forgotten, you can try reconnecting to it. If you are unsure of how that is done, you can find a guide here

Published Apr. 5, 2022 1:41 PM - Last modified Sep. 9, 2022 3:38 PM