What is Mattermost?
- Mattermost is a fully featured chat service which can be used on most platforms.
- The service runs locally at the UiO and can be used if you do not want to use cloud based services.
- The user groups, projects etc. must pay for the licenses themselves (by internal billing).
- The interaction takes place in public channels, private channels and in direct messages.
- Everything is archived and searchable, and is available from desktop, laptop and smartphone.
- Mattermost is open for all staff, but there is a license cost associated with each user.
- Mattermost can be used for teaching. Users who are not IT staff can order channel creation and self-register user groups.
Accessing Mattermost
Mattermost is available in a web browser, but can also be downloaded and installed on:
- Mac from Managed Software Center
- Windows og Linux from Mattermost's website
- For business phones from Intelligent Hub on the phone, otherwise from the App Store (iPhone) and Google Play (Android). Note that Mattermost for mobile phones does not support plugins.
Ordering licenses, teams and channels
Teams
Staff can order teams and channels, open or restricted, through an ordering form. Students get access to the channels they are added to. If you need a channel which also UiO external users can access, please order by sending an e-mail to mattermost-drift@usit.uio.no.
Teams
Use the same link as for ordering new channels. Please note that since there is a license cost associated with each user granted access, you will need to coordinate with a person responsible for processing internal invoices. You will also need either an automatically or manually populated group that can be used to control access to the new team.
Automatic deletion of content
- For teams related to teaching, all postings older than 6 months are deleted
- For teams related to projects, postings are deleted when the project is completed
- For teams related to organizational units etc., we start by setting up deletion of postings older than 24 months
Mattermost for IT staff
IT staff at UiO have their own team in Mattermost. Access to this is linked to the role of local IT staff. Contact USIT if you as IT staff have not been granted access.
Getting started
What can I send and store?
IT staff:
IT staff can send up to red data in closed channels.
Who do I contact?
Do you have questions you don't find answers to here?
Send an e-mail to mattermost-drift@usit.uio.no