TSD Operational Log - Page 17

Dear TSD-users,

the filelock is not responding at the moment, so the import/export of files is not possible at the moment. We are working to solve the problem as soon as possible.

We apologize for the inconvenience,

Regards,

Francesca

Dear Colossus-users,

due to a security bug in the configuration of the export of the BeeGFS filesystem from Colossus to the TSD disk, the submission to cluster is not possible at the moment and the BeeGFS disk is not accessible  (/cluster/project/pXX). The jobs that are running at the moment will still run, and the outputs will be found in the /cluster/project/pXX area, once it will be enabled again. We are aiming at solving the security issue  as soon as possible. You will receive more info tomorrow around noon.

We apologise for the inconvenience.
Regards,
Francesca

Dear TSD user,

we are having network problem at the moment and the TSD is not reachable. We are working to investigate the causes in order to solve the problem as soon as possible.

We apoligise for the inconvenience.

Regards,

Francesca

Dear TSD-users,

on the 11/05-2015 we had a hardware failure of one DELL hosts. All the machines on that host went down and immediately rebooted on an other of the available host. But the view server was down for one hour and the users could not login to windows machines via PCoIP. Linux VMs were all the time available via the thinlinc protocol.

The problem was caused by an hardware failure and we are now in contact with the vendor to discuss the incident and possibly have the host replaced.

We apologize for the inconvenience,

Regards,

Francesca

At the moment, we experience problems with login via ThinLinc client. We are working on the issue and hope to resolve it as soon as possible.

Sorry for the inconvenience

Nihal@TSD

Dear TSD-users,

on Thursday 28/04 from 16:00 to 20:00 CEST there will be patching of the CISCO switches. The new code contains a  bug fix and has been strongly advised by the vendors and the security officers. The maintenance operations  will not be visible from the end user point of view.

Please follow the operational log for any update.

Regards,

Francesca

 TSD users can now login via WMware Horizon client.

We apologize for the inconvenience.

TSD-team@USIT

At the moment, we experience   problems with login via WMware Horizon client. We are working on the issue and hope to resolve it as soon as possible.

TSD-team@USIT

Dear TSD-users,

The Filelock service is down at the moment due to the announced maintenance. The open sessions will be killed. We strongly advice not to import/export anything while your session is still open as this might result in the failure of the import/export operations. The service will be back in production around 11:00 CEST. Please follow the operation here!

Regards,

-----------------------------------------------------

Francesca@TSD

we have a maintenance of the TSD filelock on Tuesday 19/04 between 9:00 and 11:00 am CEST. During this time-frame users can import files but the  files will be available on the inside of TSD only at the end of the maintenance. Likewise, users can place files to be exported into the /tsd/pXXX/fx/export area, but the files can  be fetched on the outside after 11:00 am CEST.

We apologize for the inconvenience,
Regards,
Francesca

Dear TSD users,

the windows machine are now available for login via both PCoIP and ssh+RDP. We are working to re-establish the connection with the linux machines.

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there is an unplanned TSD service outage right now. We are investigating the problem, confident that it will be solved soon.

We apologize for the inconvenience.

Francesca

Dear TSD-users

since today (14/04) a 19:00 pm circa all the linux and windows machines in TSD are not available for login. We are investigating the problem, hoping to find a solution as soon as possible.

We apologize for the inconvenience.

Regards,

Francesca

Dear  TSD-users,
almost all the linux machines are down at the moment. We are working hard to fix the problem as soon as possible.

Follow the progresses on the operational log:
http://www.uio.no/tjenester/it/forskning/sensitiv/log/

We apologise for the inconvenience,
Regards,

Francesca

Dear TSD-users,

in order to set in production the new solution for Colossus we need to restart the Thinlinc linux virtual machines, namely the linux machine that are accessible via the Thinlinc protocol. This was not planned but turned out to be necessary. The restart is scheduled for today 11/04 at 18:00 p.m. The linux machines will be accessible again after the reboot. The /cluster/pXX partition will not be visible until after the reboot. The submission to cluster will be available only from tomorrow 12/04 from 11:00 am CEST. 

For more information please check our operational log:
/tjenester/it/forskning/sensitiv/log/

We apologise for having extended the maintenance stop of Colossus.
Regards,

Francesca

Dear TSD-users,

Today (Monday 4/04) and tomorrow (Thursday 5/05), we will finally remove the old RHEV rig from the TSD infrastructure. During the maintenance, the TSD infrastructure will be up and running and the operations will not influence any activity in TSD. Only new users for a short period of time during the 4/04 and the 5/04 will not be able to do the first login and change their password. 

Regards,

Francesca

Dear TSD-user,

on the Monday 4/04-2016 and Thursday 5/04-2015, we will finally remove the old RHEV rig from the TSD infrastructure. During the maintenance, the TSD infrastructure will be up and running and the operations will not influence any activity in TSD. Only new users for a short period of time during the 4/04 and the 5/04 will not be able to do the first login and change their password. During these two days please check for info in our operational log:

http://www.uio.no/tjenester/it/forskning/sensitiv/log/

Important: on Monday 4/04 at 9:00 am all the old pXX-username-l linux VMs will be deleted. If you still have data on the local drive please remove them. 

Regards,
Francesca
 

Dear TSD-users,

the problem is SOLVED and the login to TSD windows VM via PCoIP is available.

Due to a problem connected with the certificate of the Access Point server, the PCoIP login to TSD windows machine is available. Login to the windows servers will be therefore only possible vis ssh+RDP connection (http://www.uio.no/tjenester/it/forskning/sensitiv/hjelp/brukermanual/ssh-og-rdp/index.html). However be aware that the ssh+RDP connection will only work if you did ¡°Log off" from your last session opened with PCoIP. If you didn't, please contact tsd-drift@usit.uio.no.

We apologize for the inconvenience.

Regards,

Francesca

Dear TSD-users,

we have finished the maintenance of the TSD infrastructure. The TSD machines (linux and windows) are available for login. Jobs queuing on Colossus will start soon according to the cluster capability. TSD is back in production. 

Enjoy TSD: it is safe!
Regards,
Francesca@TSD

Dear TSD-users,

as anticipated today we do maintenance of the TSD infrastructure. The work is organized in such a way that the outage will never be complete, but we are not responsible for possible failures. The submission to cluster is possible but the jobs will queue until the end of the maintenance. We expect to finish in a couple of hours. Please check the operational log for up-to-date info during the morning.

We apologize for the inconvenience,

Regards,

Francesca@TSD

Dear TSD- users,

the thinlinc login is again available.

Sorry for the inconvenience,

Regards,

Francesca

Dear TSD-users,

we are having problem with the Thinlinc server, and the login via thinlinc is not available at the moment. We will try to solve the problem as soon as possible. In the meantime you can log into your windows VM (pXX-win01) and from there connect to the linux VM (either pXX-tl01-l or pXX-<username>-l) with putty. More info here:

/english/services/it/research/hpc/colossus/windows-user.html

We apologize for the inconvenience.

Francesca@TSD

Dear TSD-user,

The thinlinc problem has been SOLVED.

the login to Thinlinc server is not available at the moment. We are working to solve the problem. More info will come as soon as possible.

We apologize for the inconvenience.

Regards,

Francesca@TSD