Frequently asked questions

Answers to frequently asked questions are found below

How do I get host access?

Anyone that should be able to invite guests will see the guest administration interface after logging in. If you do not, and think you should, please contact us at gjestereg@usit.uio.no.

How do I invite a guest?

Choose register new guest at the top of the page after logging in. Try to find you guest by searching. If you are lucky the guest has already been a guest at UiO before. If they already exist, you can give them a new role at your unit. Otherwise choose the register new guest button below the search field.

How do I extend my guest's stay?

If the guest is already active you will find them under the Confirmed Guests  dropdown menu. (Alternatively you can try searching for them on the Register new guest page. When you've found your guest, you'll see a list of roles given to the guest. Find the role matching your unit, and click the Choose button on the right of that line. On this page you see the start and end date of the role. Extend their stay by choosing a later end date. Remember to click Save when you are done.

I received an e-mail saying I need to verify my guest. What do I do?

If your guest chose to register manually it is your job, as their host, to look at their ID papers, and verify that their papers match the information in the Guest Registration service. This will likely be a passport number, but may also be a norwegian national id number. It is important that whatever one is looking at also includes a picture of the person.

My guest isn't receiving my invite. What do I do?

Double check that you wrote the correct email when inviting. You can check this on their info page by either searching for them on the Register new guest page or by finding them in the Sent invitations drop down. The address can be changed at any time (Remember to save). If the address is correct, the invite may be in your guest's spam folder. If it is still missing, check here (Norwegian) if there is a problem with the service, and if not contact us at gjestereg@usit.uio.no.

Published Jan. 17, 2023 1:23 PM - Last modified Jan. 17, 2023 1:23 PM