I have been notified that my user account is being suspended
If you have a user account at UiO and has lost your affiliation, you will automatically receive an e-mail that says your account will be suspended. If this happens, please make sure that you have saved all your e-mails and documents you want to keep. Make sure that it is stored somewhere else than at UiO.
The account should not be suspended
If you are still affiliated with UiO and your user account should not be suspended, please contact UiO immediately.
Contact points:
- If you are an active student, contact the student officer where you last studied or are still studying.
- If you are an employee, contact your immediate supervisor / former supervisor.
- If you are affiliated with UiO in any other way, contact your UiO contact person.
The contact points must be made aware that your account has not been correctly registered and that this has to be corrected in either FS (students), SAP (employees) or through current procedures for associated users/guests.
Once you have been registered correctly your user account will not be suspended. If your account was already suspended, it will be automatically opened again.
Your account will not be suspended as long as your account is registered with the correct information and you still are affiliated with UiO.
What happens now?
- The day you lose your affiliation with UiO, all IT access will cease. This means that you will not be able to log in to any services that use two-factor authentication, and you will not be able to access documents, email, etc. You will also lose Feide and Eduroam access, unless you have this from other institutions.
- One month after your user account has been blocked, it will be deleted. This means that the account will be removed from all IT systems, and the home area and email account will be sent to our backup system. After that, data will be kept for another 30 days, but can only be retrieved through user and license restoration.