Retention labels

The guide shows how you can set the automatic deletion of e-mail in a custom folder after a selected time.

In Outlook Web App, it is possible to define Retention labels for e-mails on custom folders. Folders you cannot put such labels on are: Inbox, Draft, Sent items, Deleted items, Junk Email, Archives and Notes.

Right-click the folder and select Assign Policy from the context menu.

Such labels could be that all e-mail in the folder older than 1 month, 6 months, 1 year or 5 years should be deleted automatically.

Screenshot of Retention labels in OWA

You can also define that e-mail in a certain folder should never be deleted or that for the folder you should use policy for parent folder.

Published Oct. 14, 2024 1:13 PM - Last modified Oct. 14, 2024 1:13 PM