Logging in to the IT services at UiO is dividied into two:
- Username: Not sensitive information
- Password: Very sensitive information
Never share your password
Never share your password, regardless of who it is. Sharing your password means giving them full rights to
- all the UiO web pages you manage
- all exam registrations and results in StudentWeb
- all files, assignments and pictures you have stored in your home disk
- all your UiO e-mail
- and much more...
Asking for other people's passwords is a scam
- Never share your password in e-mails. E-mails that ask you to send your password are always scams! No employee at UiO would ever ask you to share your password.
- Never use your UiO password on other services outside of UiO. Sharing your password to other services or businesses is pratically sharing your password with another person.
IT employees at UiO does not need your password to help you. On the other hand, giving your username (and not the password) when sending a inquiry to IT support makes their job easier.
Sharing your password is also in violation with UiO's IT regulations, paragraph 3.3, about computer safety.
Call us
Opening hours are weekdays from 08:30 to 17:00 and Saturdays from 10:00 to 15:00.
Phone number: 22 84 00 04
Book a Zoom meeting
Students and employees can book a Zoom meeting with UiO Helpdesk. Available hours are Tuesday to Thursday between 11:00 and 13:00.
Book a video call