Log in to TSD
You can log in to the TSD services either by using the Horizon Web client, or by installing and using the Horizon client.
Note. The TSD project PI/admin must grant access to Windows VMs for each individual user in the project. If access is not granted, an error message about the user not being entitled to access the vm, will be shown when trying to log on to a Windows VM.
How to connect to TSD with the Horizon Web client
- Go to https://view.tsd.usit.no
- Click on ...HTML Access.
- Type your TSD username and the one time passcode from Google Authenticator app, and click on Login. The Google Authenticator app is on your mobile phone. If not, Install Google Authenticator in your phone now and follow these instructions.
- Type your TSD password into the next box which appears in the Horizon Web client, and click on Login. If you haven't set up your password yet, follow these instructions to do so.
- If multiple machines are listed, select the Windows host or Linux host.
Session Duration on Windows
- Due to the security reasons there is a hard limit of ten hours on the duration of a connection to TSD. After ten hours, the session from Horizon Client will be closed. Please quit any running applications (e.g. spss, stata), save your work and sign out from TSD in due time.
- Every Sunday between 00:00 - 06:00, we will reboot Windows VM in your project and update it with security updates from Microsoft.
For Mac OSX
When copying a username in Mac OSX, it is possible to inadvertently include a newline, which causes the username to be rejected. The solution is to disable the "Remember username and password" option in the Horizon settings and enter the username manually instead of using copy and paste.
How to sign out from Windows
1. Click Start-button in lower, left corner.
2. Click the person icon
3. Click Sign out
Call us
Opening hours are weekdays from 08:30 to 17:00 and Saturdays from 10:00 to 15:00.
Phone number: 22 84 00 04
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Students and employees can book a Zoom meeting with UiO Helpdesk. Available hours are Tuesday to Thursday between 11:00 and 13:00.
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