Using chat

If you want participants to be involved without them having to speak, you can encourage them to use the chat feature in Zoom. Many people use it anyway, so as a host or co-host, you'll need to follow the chat. If you are hosting a large meeting, a lecture or an event, you should have one or more co-hosts who can follow the chat to answer or pass on questions or comments from the chat. 

To view chat in a meeting:

1. Move the mouse pointer to the bottom of the screen. In the menu bar that appears, click the Chat icon. If the Chat icon does not appear, click the More icon (three dots) to display more icons. If someone already is using the chat, you will see a number on the chat icon that shows how many unread messages there are in the chat.

2. You will see the Chat window. All chat messages to you or to all participants are displayed in the window. The person writing or replying can choose whether the message should go to only one participant or to all. All participants in the meeting are displayed in the To drop-down menu, and this is where you choose who you send a message to.