Remote Control

The person who creates the meeting needs to turn on Remote Control in settings before the meeting starts.

To use the Remote Control feature the participant that needs support will have to share their screen. Everything that is done through remote control will be visible to all participants, with the exception of dialog windows for elevating user permissions, which will only be visible for the participant sharing their screen. The remote control is also limited to what is shared either an entire screen or specific program windows.

Request Remote Control

To request remote control from the participant sharing their screen do the following:

1. Click on View Options next to the green bar at the top.
   
2. Click on Request Remote Control, and then click on Request to confirm.
   
   The participant sharing their screen will get a notification where they will have to click on Approve if they want to give remote control to the requestor.
   
3. Click inside the shared screen to take control of the participants screen.
   When Remote Control is active the status bar at the top will turn yellow.
4. To stop Remote Control click on View Options and choose Give Up Remote Control from the dropdown menu.
   

Give Remote Control

To give remote control to another participant of your shared screen do the following:

1. Click on Remote Control and select the participant you want to give control to.
   
   The participant will have to click on the shared screen to take control.
2. To regain control click anywhere on the screen.
   The other participant can still take back remote control by clicking anywhere on the shared screen.
3. To stop Remote Control click on Remote Controlled at the top and choose Abort Control.
   
   You can also click on Stop Share. This will not only stop Remote Control, but also the shared screen.